SHIPPING/PROCESS TIME

  • After placing an order please allow 1-2 days to process your order not including ( Saturday/Sundays).

  • All orders are shipped Mon-Fri.

  • RozXStar Cannot control any delays caused by USPS.

  • Weekends or Holidays do not count as business days .

  • Your order will be delivered depending on the shipping option you have chosen during checkout.

  • After sending out your Package with your tracking number we are no longer responsible for stolen and or lost packages caused by USPS

  • Make sure that your address  is correct before placing any order, we are not responsible for items returned to us. You are responsible to pay shipping for your items to be shipped to the correct location.

  • We are not responsible for custom fees .

Return & Exchange Policy

Returns: Due to Sanitary purposes there is no refunds, if we sent you the wrong item feel free to contact us through email and we will gladly ship out the correct item.

 

Exchanges: There is no exchanges unless we have sent the wrong item.

Replacements :If your package comes damaged, please contact us at Roz.Star@yahoo.com  with your order # so we can speak regarding sending a replacement.

Policy created on April 25,2019
Policy Updated on January 2,2020

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